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Honestly Enterprise CarShare is the worst organization, I will never use them again. I was a loyal customer and never had any issues and then one day I get a call telling me there was damage to a car I used and that it was my fault. I explained to them it was not,...
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#928255
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Call from Enterprise late afternoon Christmas Eve. Taking my reserved (weeks before) car out of service Christmas Day. Offered a distant car in an unsafe location for a night return. Many empty apologies. This has happened several times this year. Had to cancel and...
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EnterpriseCares
EnterpriseCares

Hi. We can put you in touch with a member of our upper management team to look into this with you. Please give us some details. Email us at Care@Enterprise.Com. What we need a...

1.0
I didn't like
  • Having my christmas ruined
#758173
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The car I rented was filthy: Chewing gum in the globe box, tissue paper all over the car, cola drink stains in the seats, some oily stain in the back seat, a little recipient WITH BODY OIL in the driver's door pocket, and yes... the steering wheel was slippery, and...
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2.3
I liked
  • Several locations
  • Easy to rent
I didn't like
  • Poor value of service
  • Expensive
#570916
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Hi my name is lakeitha haygood my membership id # is 417816 I don't know who else can help me. I called enterprise car share everyday and the customers rep tells me the same thing, that theres not then they can do that i will have to speak to . Christian,  he's the...
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EnterpriseCares
EnterpriseCares

Lakeitha, Have you contacted a service representative at 1-877-411-6468? I have sent these details to our Membership Services Team and have asked someone from that department...

#546291
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Short Review on June 30, 2016

Enterprise Carshare
#874755
1.0
Details
Worst experience in 30+ years of renting cars. Incompetent, no customer service just bad. Would never rent from them again.
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